Manager – Logistics & Service Delivery
iSolve Technologies is a Business Transformation company. We partner with our customers, understand their business, hypothesize and analyze process gaps, build strategy and bring 100% visibility to every step of the operation with innovative technology.
Customers typically come to us for our in-depth understanding of businesses and stay with us for our service excellence!
We are looking for an experienced Manager for Logistics & Service Delivery to take care of our Diagnostics & Pathology sample logistics collection & delivery operations in Mumbai location.
Important Note
- Only Experience in Pathology sample tracking is preferred.
Key Responsibilities:
- Direct activities related to dispatching, routing, and tracking samples, such as plan, organize and manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements.
- Interacting and coordinating and to handle the registration team to register the sample before reaching the Lab.
- Analyze expenditures and other financial information in order to develop plans, policies, and budgets for increasing profits and improving services.
- Negotiate, verify contracts, and monitor contract fulfilment.
- Supervise workers assigning tariff classifications and preparing billing.
- Cost elimination or optimization. Project management and budgeting for the logistic operations.
- Prepare management recommendations, such as proposed fee and tariff increases or schedule changes.
- Direct investigations to verify and resolve customer complaints.
- Implement schedule and policy changes.
- Collaborate with other managers and staff members in order to formulate and implement policies, procedures, goals, and objectives.
- Promote safe work activities by conducting safety audits, attending company safety meetings, and meeting with individual staff members.
- Develop criteria, application instructions, procedural manuals, and contracts for Logistics programs.
- Monitor spending to ensure that expenses are consistent with approved budgets.
- Direct and coordinate, through subordinates, activities of operations department in order to obtain use of equipment, facilities, and human resources.
- Set operations policies and standards, including determination of safety procedures for the handling of samples.
- Prepare management recommendations, such as proposed fee and tariff increases or schedule changes.
Professional Skills:
- Good communication skills in English & Local Language
- Good knowledge and experience in MS Office
- Flexible to travel to client place
Qualifications Required:
- Graduation-Any Degree
- Experience: 10-15 years
- Domain: Healthcare – Diagnostics & Pathology
Contact:
Vinoth – HR
Phone: +91 8939832456 (Whatsapp Your CV to this number)
We are proud to foster a culture of diversity – be it gender, age, experience, perspective, or background!
Job Features
Job Category | Service Delivery |