Manager – Logistics & Service Delivery

Posted 3 years ago


iSolve Technologies is a Business Transformation company. We partner with our customers, understand their business, hypothesize and analyze process gaps, build strategy and bring 100% visibility to every step of the operation with innovative technology.

Customers typically come to us for our in-depth understanding of businesses and stay with us for our service excellence!

We are looking for an experienced Manager for Logistics & Service Delivery to take care of our Diagnostics & Pathology sample logistics collection & delivery operations in Mumbai location.

Important Note

  • Only Experience in Pathology sample tracking is preferred.

Key Responsibilities:

  • Direct activities related to dispatching, routing, and tracking samples, such as plan, organize and manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements.
  • Interacting and coordinating and to handle the registration team to register the sample before reaching the Lab.
  • Analyze expenditures and other financial information in order to develop plans, policies, and budgets for increasing profits and improving services.
  • Negotiate, verify contracts, and monitor contract fulfilment.
  • Supervise workers assigning tariff classifications and preparing billing.
  • Cost elimination or optimization. Project management and budgeting for the logistic operations.
  • Prepare management recommendations, such as proposed fee and tariff increases or schedule changes.
  • Direct investigations to verify and resolve customer complaints.
  • Implement schedule and policy changes.
  • Collaborate with other managers and staff members in order to formulate and implement policies, procedures, goals, and objectives.
  • Promote safe work activities by conducting safety audits, attending company safety meetings, and meeting with individual staff members.
  • Develop criteria, application instructions, procedural manuals, and contracts for Logistics programs.
  • Monitor spending to ensure that expenses are consistent with approved budgets.
  • Direct and coordinate, through subordinates, activities of operations department in order to obtain use of equipment, facilities, and human resources.
  • Set operations policies and standards, including determination of safety procedures for the handling of samples.
  • Prepare management recommendations, such as proposed fee and tariff increases or schedule changes.

Professional Skills:

  • Good communication skills in English & Local Language
  • Good knowledge and experience in MS Office
  • Flexible to travel to client place

Qualifications Required:

  • Graduation-Any Degree
  • Experience: 10-15 years
  • Domain: Healthcare – Diagnostics & Pathology


Vinoth – HR
Phone: +91 8939832456 (Whatsapp Your CV to this number)


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Job Features

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